One Platform. Infinite Possibilities

Experience the power of OneVoice before your clients

EXPLORE PARTNER PROGRAMME

Smarter Business Communication

Empower your customers to communicate better with Voice Simplified

EXPLORE PARTNER PROGRAMME

The way in which your customers communicate is changing - fast!

Customers want fast, efficient service and answers at their fingertips, teams want to be able to connect from wherever they are with everything they need to excel, and business leaders need better productivity, better performance, and better customer experiences to deliver growth. Unified Cloud Communications from Voice Simplified provides everything your customers need to compete and win.

We know that you need a partner that delivers the outstanding performance, industry leading quality and feature rich solutions that you need to help you grow your business. Voice Simplified’s powerful cloud communications platform makes next generation unified communications across voice, video text, and chat accessible and connected for all.

Why Partner with us?

Partnering with Voice Simplified gives you and your business full access to our Cloud Communications platform, a true cutting edge and industry leading cloud solution that helps businesses transform and connect their communications. Simple to use and ultra-cost-effective for both partners and end users, the powerful Voice Simplified fully cloud-based platform seamlessly allows you to connect all your customers devices for a single unified experience. This is communication for the future.

We want to ensure that all of our partners are successful in the market, and so the Voice Simplified Partner Programme is designed to ensure you are competitive and win business easily. With Voice Simplified, you have the security that your revenue streams are protected and that our partnership is with you, not with your clients.

Our Technology Partners

The Voice Simplified Difference

As work culture changes and the link between employees and desks becomes more blurred, traditional fixed telephony services are no longer an option. With limited integrations, fixed contracts, and very low control, legacy systems cannot meet businesses need for agility or scale and flexibility.

We know that the world moves fast and that your business needs to move quickly to adapt to changes, so Voice Simplified have made it our mission to revolutionise the way that business communications work and even easier for our partners to grow their business with our solutions. Our industry leading “OneVoice” configuration and management platform is available on demand and fully flexible to your business needs at the touch of a button. As a partner, we promise to provide you with a truly scalable, cost-effective cloud communications platform for a digital world.

The OneVoice platform is more than just value for money, it allows your customers to accelerate their businesses by being connected anywhere, any time.

Who we partner with

Managed Service Providers

Giving MSPs the tools to support multiple customers with an innovative telephony solution.

Telecoms and UC Resellers

Provide strong, stable and cost-effective communication products as part of your offering to your customers.

Managed Service Providers

Unlock the full power of MS Teams with smart, cost-effective and fully cloud-based communications.

Unleashing the benefits for new and existing customers

The power of Voice Simplified Cloud Communications

Voice Simplified’s Cloud platform boasts a wealth of advanced features built in, allowing your customers to accelerate their businesses by being connected anywhere, any time.

Simple Voice PBX

Receive Inbound Calls

We can supply national and international Direct Dial Inbound numbers. Internal PBX to PBX calls are free of charge.

Set Inbound DDI

Allocate national or international Direct Dial Inbound numbers via our web portal.

Set Internal Extension Number

Set your extension to either a 3, 4 or 5 digit number. Choose to match it to the last digits of your Direct Dial Inbound number.

Set Ring Duration

Set how long each PBX extension will ring before the call is terminated or passed to Voicemail.

Make Outbound Calls

Place calls to national and international destinations and access the online rate sheet. Internal PBX to PBX calls are free of charge.

Default Presented CLI

Set the number presented to the dialled party when making outbound calls. This can be your DDI or your corporate number.

Dynamic Presented CLI with CRM Integration

CTI controlled, automatically change the number presented to the dialled party when making campaign based calls.

Set Outside Line Prefix

Set '9', none or another digit to get an outside line when making calls. Match your old telephony system for easy user transition.

Free Internal PBX to PBX Calls

Have multiple offices spread across the globe all sat on a single PBX. This allows you to make and receive internal calls free of charge.

Simple Voice Connect

Integrate our VoIP telephony with Microsoft Teams. Use your existing Microsoft 365 subscription.

Place Calls On Hold

Place a caller on hold while you make/receive another call, investigate an enquiry or introduce a caller when transferring.

Call Forwarding

Set call forwarding to another extension or any national or international destination.

Call Waiting

See another incoming call while already on call. Choose to ignore, reject or answer it.

Multi Device

Integrate Multiple VoIP Devices and Microsoft Teams behind a single PBX extension and DDI.

Call Transfer

Transfer a call to any other extension or national/international number. Direct transfer or introduce the call.

Transfer Calls to Simple Voice

Transfer a call to any Simple Voice service. For example, transfer direct to a department, queue or menu.

Conference Calls

Add multiple parties direct from your device or set up Inbound PSTN conference bridge via Microsoft Teams using our inbound numbers.

CRM Integration

Use a compatible soft phone to Screen-pop into and place calls from web based CRM. Microsoft Teams users require our Agent Desktop CRM Integration.

Voicemail

Enable voicemail per extension, email notifications and pick up messages via your device. Set greetings via the web portal or your device.

Online Endpoint Management

Manage all PBX extensions (Endpoints) via our web portal. Update existing configuration and provision new extensions in real time.

Hunt Groups

Add PBX extensions as group members and distribute calls either simultaneously, round robin or by priority. Allocate group voicemail.

Pickup Groups

Add PBX Extensions as group members to allow members to pick up each other's calls via their own extension.

Eavesdrop and Agent Training

Listen into live calls. Assign external number or access via an internal extension. Choose to listen only, whisper to agent or barge-in.

CTI

Our Agent Desktop can Screen-pop into API and URL based applications. Screen-pop inside Microsoft Teams or your default browser.

Simple Voice Services

Number Management

Manage your national or international inbound numbers online via our portal. Route calls direct to PSTN, PBX or Simple Voice Services.

System Management

Set up and manage high level Simple Voice configuration.

Open, Close and Holiday Times

Configure Open hours with welcome audio and call routing. Set times by day of week and special dates. Route calls to PSTN, PBX or Simple Voice.

Set up single or multi-layer menus. Set prompt audio and call routing per key and route to PSTN, PBX or any Simple Voice Service.

Queues

Set introduction, queuing audio and "No agent" routing. Assign agents to a queue. Agent login/out via any device or our Agent Desktop CRM Integration.

Conditional Routing

Set up single or multiple call routing conditions each with audio and call routing to PSTN, PBX or any other Simple Voice Service.

Standalone Voicemail

Route to Standalone voicemail from other Simple Voice services. Manage online, get notified by email and access messages via any extension.

Whisper Message

Set whisper message on Open Times, Queues, Menus or Conditional Route. Plays helpful audio to the agent before the call is connected.

Account Management

Rates and Contracts

Manage your account, accept orders, view documents and commercial details all online via our portal.

Reporting

Download and view call details and view your caller's journey through your service. Analyse extension performance and service utilisation.

CDRs

Download Call Data Records (CDR's) to view individual per minute or per call related charges for Inbound, Service and Outbound calls.

Billing

View your invoices, revenue statements, orders and itemised call charges online via our portal.

What you get as a Voice Simplified Partner

Become a Voice Simplified Partner

If you’re interested in becoming a Voice Simplified Partner, you can register you interest or sign up for more information by completing the form below: